1103 Reviews Found
Confirmed Service Customer
Everything went smoothly . The service coupons I receive in the mail , and monthly specials make the recent oil change and coolant flush not worth doing myself . Another bonus is all this work will appear on a Carfax . John Weiser my advisor was also very helpful.
Jeffrey W.
PHILADELPHIA
Business Response
Jeffrey, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
This is my 3rd leased vehicle with Faulkner Buick GMC & as always it was perfect experience. Gaige, my salesperson, communicated in clear concise manner, he was able to get me the perfect vehicle. Jeff in Finance made signing the lease paperwork a breeze.
Deborah T.
TREVOSE
Business Response
Thank you for choosing Faulkner Buick GMC as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I tried having my wheels fixed 3 times, scheduled appointments a month in advance. I left my vehicle for 12 hours plus, and when they finally were able to “fix” my wheel, they did just one and it turned out looking worse than when I dropped it off. I asked for a car wash before they repaired the wheel, both times they did not wash the truck. Terrible service, expected much better
Michael G.
CONSHOHOCKEN
Business Response
Michael, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at 215-961-2295 at your earliest convenience to discuss how we can turn this experience into a positive one. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
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Confirmed Service Customer
Everything went very very well everyone there was very nice. The mechanic that work on my car was super nice new what he was talking about the car in general. I can’t say enough about Gary the service manager. He is great I will always get my car serviced there. Also I will buy my next vehicle there to.
Charles T.
PHILADELPHIA
Business Response
Charles, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
The staff were courteous and professional. They kept me informed as to the progress of my service.
Frank P.
BRISTOL
Business Response
Frank, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Service was quick, staff very professional and friendly.
Mary D.
BENSALEM
Business Response
Mary, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Helpful, friendly, as usual I had an emergency that was handled promptly and satisfactorily
Rosemarie F.
BRISTOL
Business Response
Rosemarie, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Rick at Faulkner made car buying a breeze. He listened to our needs, was incredibly knowledgeable about the Buick Encore GX and was completely transparent about pricing and financing. No pressure, just honest help. The whole dealership experience was efficient and friendly. If you want a smooth, stress-free car purchase, go to Faulkner and ask for Rick!
Robert D.
PHILADELPHIA
Business Response
Robert, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Faulkner Buick GMC
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Confirmed Service Customer
Truck was in for faulty aftermarket antenna, problem was resolved at installer. Routine maintenance was performed in a timely manner fashion.
Thomas E.
OAKFORD
Business Response
Thomas, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
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Confirmed Service Customer
Great customer service shuttle provider
Cynthia D.
FAIRLESS HLS
Business Response
Cynthia, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
My service Representative John Weiser did an excellent job assisting me and keeping me informed. He was involved in resolving all my concerns.
John N.
WARRINGTON
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
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Confirmed Service Customer
Very polite and professional service- problem was diagnosed and resolved in 1 day- very happy with results
Robert P.
PHILADELPHIA
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Everyone was very helpful and respectful. I enjoyed the experience of working with them. My car needed to be inspected. A driver brought me home then picked me up when my car was ready. Everything was easy .
Linda D.
FSTRVL TRVOSE
Business Response
Linda, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Ricky Grissinger is the best sales representative. He worked hard to make the lease process go smoothly.
Geraldine M.
FSTRVL TRVOSE
Business Response
Geraldine, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Robert, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Everything was good quick service good hospitality
Kimm J.
BENSALEM
Business Response
Kimm, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
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Business Response
Thomas, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
Very professional and kept me up to date on the service.
Mary H.
PHILADELPHIA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Faulkner Buick GMC and we hope to see you again soon!
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Business Response
Angela, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!