Confirmed Service Customer
The needed repairs/updates took a little longer due to the GM Tech Line going down, so I can't blame Faulkner for that. The issue with my passenger side power mirror not deploying upon start up still exists as they are unable to replicate a random problem, and unfortunately, I just can't simply drive it tot he dealership when it occurs because I'm usually on my way to work when this happens. Therefore, I hoping that since it's been documented twice now, that if the issue occurs after my warranty runs out, I'll still be able to have it fixed at no cost should it occur when I'm able to redirect myself directly to the dealership for repair.
Jeffrey W.
LEVITTOWN,
PA
Business Response
Jeffrey, we truly appreciate your honest feedback. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. Pat Duffy General Manager PDuffy@FaulknerBuickGMC.com 215-961-2295
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